Refund policy
Shipping & Returns Policy
Shipping
We process and ship all orders within 2–5 business days. Once your order is on its way, you'll receive a confirmation with tracking details. Delivery times vary depending on your location.
Inspect on Arrival
We encourage you to inspect your order as soon as it arrives. If anything looks off, wrong item, wrong size, or a defect flag it before accepting or right at delivery.
Returns & Exchanges
You have 4 days from the date of delivery to request a return or exchange. To be eligible:
- Item must be unworn and unwashed
- Original tags must still be attached
- Item must be in the same condition it arrived in
To start a return or exchange, reach out to us at on Instagram or email us at voidthecommunity.cs@gmail.com with your order number and reason.
Refunds
Once we receive and inspect the returned item, we'll process your refund within 5–7 business days back to your original payment method.
Not Eligible
- Items returned after 14 days
- Items that have been worn, washed, or damaged after delivery
If you have any questions, we're always here to help.